Returns & Refunds
Return Window
You may request a return within 7 days of delivery for eligible products in unused and original condition.
Refund Processing
Approved refunds are processed within 5–7 business days to the original payment method once the returned item is received and inspected.
Non-returnable Items
Opened personal care products, clearance items, or products marked non-returnable may not be eligible for return.
How to Initiate a Return
Contact support@homeportcollections.com with your order ID and reason for return. Our team will guide you through the next steps.